Privacy Notice
Last updated: May 2025
Louise Bloomfield Therapy
Introduction
Your privacy is very important to me. This privacy notice explains how I collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
I am committed to maintaining the confidentiality and security of your information, whether you’re accessing this website, booking an appointment, or working with me in therapy, supervision, or training.
This notice applies to data collected via my website, by phone or email, during therapy sessions, or through other contact with me.
Who I Am
Louise Bloomfield Therapy is a sole trader business offering therapy, training, and consultancy services in England. I am the data controller for the personal data I collect and process.
Contact: info@louisebloomfield.co.uk
What Personal Data I Collect
-
Your name, phone number, email, and address
-
Emergency contact details
-
Health-related information you choose to share
-
Session notes or clinical records
-
Payment and invoicing information
-
Technical data such as your IP address and browser type
Special Category Data
Some personal data I collect may be considered special category data (such as mental health information). This is processed under Article 9(2)(h) of the UK GDPR for the provision of health care or treatment.
How I Collect Your Data
-
When you contact me via the website, email, or phone
-
When you attend sessions
-
When you complete forms or questionnaires
-
When you browse this website (via cookies and analytics)
Lawful Basis for Processing
I process your personal data based on:
-
Contract – to provide services to you
-
Consent – for optional communications
-
Legal obligation – for tax or professional record-keeping
-
Vital interests – where required to prevent serious harm
-
Legitimate interests – for running and improving my practice
How I Use Your Data
-
To deliver therapy or supervision
-
To manage bookings, payments, and records
-
To respond to enquiries or concerns
-
To meet legal, ethical, or insurance obligations
-
To improve services (anonymous analytics only)
Data Storage and Security
-
Electronic notes are password-protected and stored securely
-
Paper records (if any) are kept in a locked cabinet
-
Emails are stored securely and separately
-
Access to data is restricted to me only
Confidentiality and Sharing
Everything shared in therapy is confidential. I will only share your data:
-
With your consent (e.g., contacting your GP)
-
If legally required (e.g., by court order)
-
If necessary to protect you or others from serious harm
I never sell or share your data for marketing.
Data Retention
Client records are kept for up to 7 years after therapy ends, in line with professional and legal requirements. After this time, data is securely deleted.
Your Rights Under UK GDPR
You have the right to:
-
Access your personal data
-
Request correction of inaccurate data
-
Ask for your data to be erased (in some cases)
-
Object to or restrict processing
-
Request data portability
-
Withdraw consent (if given)
-
Complain to the Information Commissioner’s Office (ICO)
ICO contact:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
0303 123 1113
https://ico.org.uk/concerns
Cookies and Website Analytics
This website uses cookies to enhance functionality and gather anonymous visitor data.
Non-essential cookies (e.g., Google Analytics) will only run with your consent. You can manage cookies via your browser settings.
Learn more:
www.allaboutcookies.org
Google Analytics Opt-Out
External Links
This site may link to third-party websites. I am not responsible for the privacy practices of those websites.
Data Breaches
In the unlikely event of a data breach that poses a risk to your rights or freedoms, I will notify you and the ICO as required by law.
Contact Me
If you have any questions about this policy or your data, please email:
info@louisebloomfield.co.uk